To apply, email us at management@zeeandelle.com with the below. Do note that only shortlisted applicants will be notified within 1 week.
- Subject Title: Application for [Position you're applying for]
- Resume inclusive of information: Date of Birth, Contact Number, Recent Photo, Employment History, Expected Salary
- Tell us about yourself and why you want to join our team.
Management Trainee
Job Scope:
- Represent the outlet in all day to day operational needs
- Ensure excellent customer service standards and maintain high customer satisfaction.
- Developing, implementing and reviewing work flows to empower a lean and efficient team.
- Ensure the smooth operation and efficient manning scheduling of the outlet.
- Hiring and ensuring sufficient manpower for outlet needs.
- Account for the outlet's stock inventory and revenue
- Supervising, managing and motivating team members, and provide effective guidance.
- Review and recommend advertising and marketing strategies and systems to attract and retain customers.
Requirements:
- 5.5 days work week. Shift will be assigned.
- Excellent communication skills, written and spoken
- Enthusiastic individual who is committed, responsible and responsive
- Service-oriented, good interpersonal and customer service skills
- Able to perform in a fast pace environment
- Looking to grow a career with us long term
Full Time/ Part Time Service Crew
Job Scope:
- Provide excellent customer service to customers
- Prepare and serve food items and beverages to dine-in customers
- Ensure accuracy of orders and pack items for takeaways and online orders
- Maintain cleanliness of work stations
- Perform basic housekeeping duties
- Manage product display and replenish stock
- Fulfill other operational duties like clearing of tables, maintaining cleanliness of equipment
Job Requirements:
- Service-oriented
- Outgoing, cheerful and self-motivated
- Able to multi-task and am tech-savvy
- Responsible and positive working attitude
- Works well in a team
- Barista experience preferred
- 5.5 days work week for full timers (3 full shifts and 3 half shifts)
Customer Service & Admin Executive
Job Scope:
- Assist with daily sales operations including handling general and order-related enquiries via various platforms (phone, email, IGDMs).
- Organize and manage day to day deliveries.
- Responsible for troubleshooting and resolving order processing and fulfilment-related issues.
- Conceptualize customized cake designs and create quotations and invoices for order processing based on client requirements.
- Responsible for ensuring all orders are communicated to the production team and resolving production-related issues.
- Manage and resolve all customer service recovery issues working in collaboration with the Manager.
- Managing inventory and ordering.
- Responsible for managing the operations of the e-commerce website, including managing inventory levels and resolving user experience feedback.
Job Requirements:
- Service-oriented
- Excellent communication skills, written and spoken
- Passion for excellence and ability to build relationships with clients
- Outgoing, cheerful and self-motivated
- Able to multi-task and am tech-savvy
- 5 days work week, Tue to Sat 9AM-6PM